FAQs

We have gathered together a list of our most frequently asked questions. If you have a query that’s not addressed here, please feel free to contact us and we’ll do our best to answer it.

All orders are dispatched within a working day either by Royal Mail or courier depending on the value of the items

Please allow 3-5 working days for Royal Mail items , all items sent by courier will require a signature , if no one is in a calling card will be left with how to receive your goods.

We will send you a tracking number by email for courier or recorded delivery items.

Yes we do but these can be subject to extra security checks to protect you from possible fraud.

Simply send them back and we will take care of it all, please enclose your details and information on the replacement size required

Please note all carriage costs incurred for exchanges must be paid by the customer.

Of course!

Come down for a chat and a coffee to our store based at:

Bricket Wood Paintball, Lye lane , St. Albans, AL2 3TF

Simply click on the item and follow the instructions or give us a call on 01707 325007.

We take all major credit and debit cards or Paypal, you can also place orders over the phone on 01707 325007.