Returns & Refunds

Due to the nature of the products we sell, LiPS Paintball do not offer refunds on markers, air/co2 systems or paintballs. For a refund on other unused items send the items back to us at Paintball Events Ltd, Bricket Wood Paintball Centre, Lye Lane, Bricket Wood, St Albans, Herts, AL2 3TW. This does not affect your statutory rights.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm.

If unwanted items are returned they will be refunded less the original carriage costs. Please note that this includes orders qualifying for our free shipping offer on orders over £50.

Returned items must be unused and undamaged. We reserve the right to inspect all items, particularly markers for signs of tampering, attempted modification and internal circuit board damage due to over adjustment of triggers or the use of an inappropriate power source. Goggles must be unused and have no visible signs of paint contamination. Air systems must show no signs of tampering or interference with the fitted safety disks, fill nipples and gauges.

Unwanted items must be returned within seven days. If accepted, goods returned outside the required seven days may be subject to a 20% restocking charge. LiPS Ltd will not refund the cost of the return of unwanted items.

All postage costs due to clothing size exchange must be paid for by the customer.

All refund payments will only be made to the original card used for the purchase and will take approx 3 working days