Terms & Conditions

About Us

Our company is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details

Paintball Events Ltd

Trading as-

LiPS Paintball
Registered Office:
16 Sugden Court, Dunstable, LU6 3DS
Find us at:
Bricket Wood Paintball Centre, Lye Lane,
Bricket Wood, St Albans,
Herts, AL2 3TW
Phone: 01707 325 007
Email: sales@lips-paintball.com
Company No: 0870430

Making A Purchase

Just browse our store and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order.We accept credit card, debit card and Paypal payments (some restrictions, please see below). We are sorry but we do not accept American Express.

When you order from LiPS Paintball we’ll add the E-Mail address that you submit to our mailing list and keep you in contact with our latest releases and hottest deals. If you at any time decide that you would rather not receive these E-Mails then just click the ‘Unsubscribe’ link and we’ll remove you from our list immediately.

PLEASE NOTE: You must be over 18 years old to purchase paintball markers or pyrotechnics from LiPS Paintball. LiPS Paintball reserve the right to contact the buyer if they feel it necessary to varify the age of the purchaser. We also reserve the right to refund the payment if we have any doubt that the purchaser of these products is over 18 years old.

PLEASE NOTE ALSO: We accept Paypal payments for all products except paintball guns. Due to government restrictions relating to the purchase of paintball markers via Paypal we are unable to accept Paypal payments for guns. Any attempted purchase made for paintball guns or gun packages will not be offered PayPal as a payment option. In the unlikely event that you manage to pay for a gun or gun packege through the payPal system we will immediately refund your payment. We apologise for any inconvenience this may cause. May we suggest that instead you do one of the following; Pay on-line with a credit or debit card, call us direct on 01707 325007 and make your purchase by telephone and pay by debit card, credit card or bank transfer. Lastly, you can visit us and pay in cash. PLEASE NOTE: The PayPal payment option for all non-gun paintball items is unaffected and PayPal remains an accepted method for all these products.

TITLE OF GOODS: Please note that a contract is not made with London International Paintball Supplies Ltd until title of goods has changed to the customer, this takes place when the money is physically taken from your account or card by us. However: London International Paintball Supplies Ltd reserves the right to refund any purchase where errors have been made in pricing or description due to problems with software coding, program failures or human error. Prices are subject to change at any time. London International Paintball Supplies Ltd also reserves the right to refund unavailable items at any time.

SUSPECTED FRAUDULENT PAYMENTS: London International Paintball Supplies Ltd reserves the right to refund any payments made that it suspects may be fraudulent. In these circumstances the order will be cancelled, a refund will be made and the goods will not be shipped.

Shipping And Handling

Although your postage costs reflect 2nd Class Post all items are generally shipped 1st Class Royal Mail or by next day courier. We advertise 2nd Class in case it takes us a day or so to get your item back into stock.

Free shipping is only available within mainland UK. Outer islands and Northern Ireland may incur a small charge.

Free shipping is not available into Europe or the Rest of the World. For rates please e-mail orders@lipspaintball.com.

The £250.00 price is based on FINAL CART VALUE after any other discounts or vouchers have been applied and is the final total on your invoice.

Delivery Schedule

As already stated above, as long as your item is in stock, we send your order right away. We will normally deliver your order to you inside 2 – 4 business days as long as payment has been made . If we are struggling to get your item back into stock we will contact you to offer you alternative items or a full refund. You can of course keep the item on back order to be shipped as soon as it is delivered to us.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

For orders made from the UK or the European Union, 20% VAT is included.

Customers with a valid EEC VAT number who wish to purchase ex-VAT should contact us by e-mail or by telephone.

Credit Card Security

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee

We guarantee your satisfaction. All of our products come with a 7 day no quibble guarantee as long as the goods have not been used and are still in the original packaging.

Please Note: All images contained in this site are not to scale. Colours may vary from those shown.

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on LiPS Ltd on +44 (0)1707 325007 or write to us at:

Paintball Events Ltd

Trading as LiPS PAINTBALL
16 Sugden Court,
Dunstable, Bedfordshire,
LU6 3DS

Privacy Policy

LiPS Ltd do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to ‘Tools | Internet Options | Privacy’ and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm.

If unwanted items are returned they will be refunded less the original carriage costs. Please note that this includes orders qualifying for our free shipping offer on orders over £50.

Returned items must be unused and undamaged. We reserve the right to inspect all items, particularly markers for signs of tampering, attempted modification and internal circuit board damage due to over adjustment of triggers or the use of an inappropriate power source. Goggles must be unused and have no visible signs of paint contamination. Air systems must show no signs of tampering or interference with the fitted safety disks, fill nipples and gauges.

Unwanted items must be returned within seven days. If accepted, goods returned outside the required seven days may be subject to a 20% restocking charge. LiPS Ltd will not refund the cost of the return of unwanted items.

All postage costs due to clothing size exchange must be paid for by the customer.